Vision and Values
When it comes to the performing arts, we’re passionate about what we do. As experts in stage lighting, stage sound systems, stage engineering, audio visual systems and TV studio installations, we want to be considered the best. As a company, we outlined together our vision and values:
To consistently deliver a service that exceeds customer expectations through passion, quality, expertise and going the extra mile. We do this by working collaboratively with our teams, partners and suppliers and by being customer-driven, creative and sustainable. Our eye is always on delivering value as well as outstanding results.
Providing Outstanding Customer Service – We are a customer-driven company and believe in continuous process improvement to ensure we deliver an exceptional service. Quality is at the centre of every step of our process from initial marketing through design and quotations to installation and maintenance.
Continuous Professional Development – We have always moved with the technological advances in our industry implementing a culture of professional development in technical expertise and product knowledge. We are passionate about providing dynamic and innovative solutions and are always updating the training of all our team. We believe this makes us the experts in the performance industry.
Positive Collaboration – Working closely with our teams, partners and suppliers guarantees we offer the latest technological advances in the industry at the keenest prices with a reliable supply chain. Our collaboration with our customers starts with us listening to understand their needs and providing continuous support after installation with on-going training, advice and maintenance.
Embrace Diversity and Promote Equality of Opportunity – As an employer, client and supplier we are committed to equality and valuing diversity. We will provide equal opportunities and will not tolerate discrimination on grounds of gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, HIV positivity, working pattern, caring responsibilities, trade union activity or political beliefs – or any other grounds.
Responsibility – We recognise the responsibilities we have to our teams, customers, suppliers, partners and the wider environment. As well as quality and health and safety policies in place to ensure efficiency and safety, we are always upgrading our sustainability focus to help minimise the effects our work has on the immediate and wider environment.
Competitive – In economically challenging times, we recognise the importance of being competitive in our industry. Our strong relationships with partners and suppliers mean we can pass savings on directly to our customers. Our expertise means that, where appropriate, we can offer solutions to value-engineer to meet your budget without compromising on quality and performance. Our in-house team of qualified electricians and engineers means we produce much of our installations in-house keeping overheads to a minimum.